We audit carrier invoices before you pay them.
About 1 in 8 carrier invoices has a billing error (Cass, 2024). We compare each invoice against its rate confirmation and flag the difference before the money leaves.
load 4417: invoice exceeds rate con by $412
1 in 8
carrier invoices has a billing error (Cass, 2024)
$127
average overcharge on an error invoice (Cass, 2024)
$18.4k
recovered per $1M freight spend by companies running automated audit (Gartner, 2024)
5 days
from your documents to your report
01
Where the money leaks
Eight ways carrier invoices quietly diverge from what was agreed. We check every one, on every load.
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01
Linehaul mismatch
The invoice doesn’t match the rate on the con. Sometimes a typo, sometimes a rate from a different lane, sometimes last month’s rate on this month’s load. The oldest error in freight, and still the most common.
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02
Detention that isn’t on the con
Waiting time billed that was never agreed, billed at a rate that wasn’t agreed, or billed without the in/out times to back it up. Detention is the single most disputed accessorial in the industry for a reason.
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03
Lumper fees without receipts
Loading and unloading labor charged with no receipt behind it. A legitimate lumper charge comes with paper. One that doesn’t is a question, not a cost.
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04
TONU on loads that ran
Truck-order-not-used fees appearing on orders that were, in fact, used. It happens more than anyone admits, usually as a billing system default nobody switched off.
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05
Fuel surcharge drift
FSC billed off the wrong schedule, the wrong week’s index, or applied twice: once inside the linehaul and again as a line item. Small per load. Not small per year.
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06
Duplicate invoices
The same load billed twice, weeks apart, under two invoice numbers. Manual AP catches the ones that arrive together. It rarely catches the ones that don’t.
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07
Reweigh and W&I fees
Weight-and-inspection charges that change the freight class and the price, without the inspection certificate that’s supposed to justify them. No certificate, no charge.
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08
Plain arithmetic
Line items that don’t add up to the total. Nobody re-adds a carrier invoice by hand. So nobody notices when it’s wrong.
02
Why nobody catches it
It isn’t carelessness. It’s structure.
The rate con lives in your TMS. The invoice arrives as a PDF, a portal download, or a photo of paper taken in a cab. The POD is somewhere else again. Reconciling one load means finding three documents in three places and checking them line by line. Call it ten minutes when everything’s clean, longer when it isn’t.
At 300 loads a month, that’s a full-time job. A 12-person brokerage doesn’t have that person. So invoices get sanity-checked at a glance, the obvious errors get caught, and the rest ride through with the clean ones: a few hundred dollars at a time, every week, in both directions of wrong.
The carrier’s billing system generates charges automatically. Your AP process checks them manually.
That asymmetry is the whole story.
03
What an audit actually involves
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Day 0
Documents land.
Rate cons and carrier invoices for your last month of loads, however you have them: TMS export, email forward, a folder of scans. Twenty loads is fine too if a full month is awkward to pull. Messy is fine. Messy is normal.
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Day 1–3
Extraction and the line check.
Every invoice gets paired to its rate con by load. Every line item (linehaul, fuel, each accessorial) gets pulled out of the documents, whatever format they arrived in. Each charge is then checked against what the con actually says: rates against rates, surcharges against schedules, accessorials against terms. Anything that doesn’t match gets written up with the exact difference.
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Day 5
Your report.
One page. Every flagged charge, its dollar amount, and the document reference that proves it, so your team can verify each finding against the originals in minutes, not hours.
No software. No logins. No IT project. Email in, report back.
04
The report (annotated)
312 loads 41 invoices flagged
load 4417: invoice exceeds rate con by $412
rate con p.1 invoice #4417
load 4573: detention billed, not on the con: $250
rate con p.2 invoice #4573
flagged across batch:$4,812
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The finding, in one line
What’s wrong, on which load, for how much.
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The proof
Every finding references the exact documents, so disputes start from evidence, not opinion.
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The number that matters
What was flagged across the batch. This is the number the audit exists to produce.
Hand it to your AP person. Every line is checkable against your own documents.
05
The numbers, honestly
The freight audit industry quotes recovery rates as high as 5% of freight spend. Those numbers come from vendors selling audits, so we don’t use them.
Here’s what the conservative sources say. Cass Information Systems’ 2024 benchmark: about 1 in 8 carrier invoices contains a billing error, averaging $127 per affected invoice. Gartner, 2024: companies running automated freight audit recovered roughly $18,400 per million dollars of freight spend, about 3.4 times what the auditing cost them.
We assume the floor, not the headline. The free audit exists so you don’t have to take anyone’s benchmark on faith, including these. One month of your loads, your real documents, your actual number.
One more piece of honesty: we report what we flag, not what you’ll recover. Some flagged charges turn out to be legitimate once the context arrives, and some carriers will dispute. What you get is every line that doesn’t match its rate con, with the proof attached, so your AP team can decide what’s worth chasing.
06
What this looks like at your volume
The benchmarks above are industry-wide. Here they are, applied to a brokerage your size.
$4,750 a month
about $57,000 a year
Cass method: 300 loads, 1 in 8 carrying an error, at $127 each
$11,050 a month on the Gartner method: 1.84% of $600,000 in monthly carrier spend
Benchmark arithmetic, not a promise. This is what published error rates imply at your volume, not a claim about your invoices, and flagged is not the same as recovered. The free audit replaces this estimate with your real number.
07
FAQ
What do you need from us?
Carrier invoices and rate confirmations for your last month of loads. Any format: PDFs, portal downloads, photos of paper. If you can email it, we can audit it. Twenty loads works too if a full month is awkward to pull.
How long does it take?
Your report lands within 5 business days of your documents arriving.
What does the audit cost?
Nothing. The audit is free, with no obligation after it. If it flags nothing, you’ve confirmed your billing is clean. That’s worth knowing too.
What if we’re on an unusual TMS, or none at all?
Doesn’t matter. We work from documents, not integrations. There is no setup, no login, no IT involvement on your side.
Is our data safe?
NDA on request. Say the word. Your documents are used for the audit and nothing else, and we delete everything once you have your report.
What happens after the audit?
That’s up to you. Some brokerages take the report and handle disputes themselves. If you want it running continuously, we’ll talk about what that looks like. No pitch inside the audit.
08
Who we are
reKase is a small shop that does one thing: billing audit for independent freight brokerages, the operations the enterprise audit platforms won’t talk to. Run by {cofounder_name}. reKase builds back-office automation for document-heavy industries; freight is where we started.
Trust
Send documents when you’re comfortable. NDA on request. Say the word.
Your documents are used for the audit and nothing else, and we delete everything once you have your report.
Easier to start smaller? Send 20 loads instead of a full month.
Find out what your invoices actually say.
One month of loads, or twenty if that’s easier. Free, nothing to install, and no obligation after it.